InSiPhil is an international group with companies in Singapore, Malaysia and the USA. The corporate head office in Singapore includes the company's product development, sales, and marketing departments.

Manufacturing is done entirely at our own site in Senai, Johor Malaysia and we operate a North America's Sales & Service Support Center in Sunnyvale, California, USA.

Through a wide network of companies and distributors, our newly acquired Telesensory products are available in 50 countries worldwide. In the United States, products are sold by more than 100 distributors, dealers, and resellers who provide personalized customer support throughout the country.

As part of our business expansion plan, we seek a dynamic, resourceful and qualified individual to fill up the following position:

Responsibilities:

• Administrate/coordinate/participate in the quotation process and follow-up to ascertain the outcome of each quotation for assigned account.
• Focal point to customer. Coordinate customer request with customer focus team
• Managing customer sales order/forecast loading into SCP system
• Monitor actual delivery requirement versus customer order
• Coordinate execution of customer engineering change order
• Coordinate on custome reject return
• Conduct customer perception surveys to determine customers overall perception
• Work with material team to identify alternate use/disposition of excess and obsolete material and negotiate settlement with customer
• Monitor account receivable and assist in resolving account receivable issues.
• Conduct regular meeting with internal team to review quality performance , account health, material issues etc.
• Assist in the development of existing accounts.
• Report market/customer feedback to the management for continuous improvement
• Maintain documents in sales communication and information in systematic filing order.
• Prepare official documents formally

Requirements:

• Tertiary education. Preferable in Business Administrative or its equivalent
• Minimum 1-2 years working experience in manufacturing environment.
• Knowledge in material planning or technical knowledge of PCBA manufacturing will be added advantage
• Pleasant disposition and excellent interpersonal and communication skills.
• Positive work attitude and able to work independently.
• Must have mature thinking, initiative, able to multi-task and meet datelines.
• Computer literate.
• Possess own transportation.
• Applicants should be Singaporean

The above responsibilities are not exhaustive and additional duties and responsibility may be added from time to time.